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Returns and Cancellations
Invitationblanks.com
Street Address:
1995 N.E. 150th Street, Ste 100
N. Miami, Florida 33181
Customer Service 1.800.709.0966 Fax - 1.800.709.0968
We want you to be satisfied with every purchase you make with us. If you find the need to return an item, you can do so at the address listed above. Our prices are at wholesale levels so we do have some fees we must recover in order to keep our prices low to all who wish to buy from our online store. All returns must be in their original condition and must be back into our office no later than 30 days after their purchase. We cannot except product back that has been exposed to tobacco smoke. Please include a copy of the original invoice with your return. We do not return our actual freight cost to ship the product to you and there will be a 15% restocking fee with a minimum of $5.00. There is a 6% charge with a minimum of $5.00 that will be deducted on credits for orders cancelled by the customer after credit card charges have been processed for that order to cover cost of processing. Sizes stated are approximate and colors listed may vary in shade from those shown or described.
Our policy on shipment errors is to reship the product at the same ups rate as the customer requested on the original order. In the case of air shipments we will refund the air portion of the shipment charges and ship out the correction at the same rate as requested on the original order. Upgrades will be at the customers cost. If there is a delay by UPS, we can only refund charges after a UPS claim by our shipping department has been cleared. There are no refunds due to weather or disaster delays.In the case of wrong address provided by the customer for delivery there are no refunds on any freight charges and we reserve the right to charge any cost incurred to make the address correction to the customer's charge card used on the original order.
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